Returns & Exchanges
At GalaxyCon, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. Simply follow our streamlined process to receive a full refund or exchange for a different size.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization form inside the box.
Attach the Label
Download and print the prepaid shipping label from your email, then affix it clearly to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing